Terms & Privacy

AGB

1. Scope These terms apply to all orders made through our online shop. 2. Vendor tentup Owner: Sophia Krüger Campestraße 8, 04229 Leipzig, Germany 3. Conclusion of Contract By clicking "Buy Now", you place a binding order. You will receive a confirmation via email. 4. Prices & Payment Prices are final (small business, exempt from VAT under § 19 UStG). Payment methods: bank transfer and PayPal. 5. Delivery We ship within Germany and the EU. Typical delivery time: 2–4 weeks. 6. Retention of Title Goods remain our property until paid in full. 7. Right of Withdrawal Non-customized goods can be returned within 14 days. Customized items are excluded from returns. 8. Warranty Legal warranty applies. We offer free repairs in case of defects. 9. Dispute Resolution We do not participate in consumer arbitration schemes.

Privacy and Cookies

1. Responsible Entity

tentup
Owner: Sophia Krüger
Campestraße 8
04229 Leipzig, Germany
Email: sophiaaakrueger@googlemail.com

As the operator of this website, we take the protection of your personal data seriously and comply with applicable data protection laws, especially the General Data Protection Regulation (GDPR).


2. Data We Collect

We only collect personal data when it is necessary for processing your order or answering your inquiry.

This may include:

  • Name

  • Shipping address

  • Email address

  • Payment method

  • Any custom requests (e.g., bag color selection)


3. Purpose of Data Processing

We use your data for:

  • Processing and shipping orders

  • Communicating with you (e.g., order confirmation, questions)

  • Fulfilling legal obligations (e.g., record keeping)


4. Legal Basis

According to Art. 6(1)(b) GDPR, the processing of personal data is lawful when it is necessary for the performance of a contract.


5. Payment Providers

We use the following payment processors:

  • PayPal
    If you pay via PayPal, your payment data is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
    PayPal’s Privacy Policy

  • Bank Transfer (Manual)
    Bank transfer details are handled manually and not stored on our website.


6. Hosting & Technical Infrastructure

This website may be hosted by a third-party provider in the EU. Server log files (e.g., IP address, browser) may be collected automatically for security purposes.


7. Cookies

We use only technically necessary cookies for website functionality. No tracking or marketing cookies are used.

You can control cookies through your browser settings. Disabling cookies may limit site functionality.


8. Your Rights under GDPR

You have the right to:

  • Access your data (Art. 15)

  • Correct inaccurate data (Art. 16)

  • Delete your data (Art. 17)

  • Restrict or object to processing (Art. 18, 21)

  • File a complaint with a data protection authority


9. Contact

If you have any questions about data protection, please contact:

tentup
sophiaaakrueger@googlemail.com
Campestraße 8, 04229 Leipzig, Germany